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FAQ’s

Q. Can I build the scaffold tower higher than what is instructed in the assembly guide?

A. We do not recommend extending the maxim height as per instructed in the manual. Whenever the tower needs to be built higher or differently than instructed in the manual, the written risk assessment needs to be issued by the competent scaffolding expert.

Q. I need a product that is easy to transport?

A. Our Low-Level mobile towers are perfect for easy transport. You can view them on our Low-Level Page.

Q. What do you mean by “working height” in connection with your scaffold tower sizes?

A. The working height is always defined as 2m above the working platform height, which is a common practice in the access industry.

Q. What is our warranty?

A. 10 years from date of manufacture for all Rib Grip product. This covers manufacture defect only. 3 years from date of manufacture for all welded product. This covers manufacture defect only.

Q. Is your product CE approved?

A. CE approval relates to the powered equipment, but not to scaffolds. Mobile towers are regulated in EU by EN 1004 and Work At Height Directive 2001-45-EC.

Q. What does WAHR mean?

A. WAHR means Work At Height Regulation; valid in UK & Ireland and based on Work ‘At Height Directive’.

Q. What does AGR mean?

A. AGR means Advance Guard Rail system; which fully covers the requirements of Work At Height Directive.

Q. What are the advantages of Rib Grip?

A. Rib Grip is a unique connection method of standards with rungs which provides three times the strength and durability of traditional welded joints.

Q. What are the different foot prints of Instant UpRight towers available?

A. Our towers are available in 3 lengths: 2,0m , 2.5m, 3.0m and each length is combinable with 2 widths: 0,75m and 1,37m. We are able to manufacture specific dimensions upon request. Please contact our sales team for more information.

Q. Unique selling points of Instant UpRight towers?

1. Best weight-stability ratio due to Rib Grip technology
2. The safety of the user is our focus: all components are developed for meeting highest safety standards
3. Very long life durability as our towers are not welded

Q. How can I reduce the number of components of a tower?

A. We propose unique solutions reducing the number of components by up to 30 %; the foldable VX Base and the Advance Guard Rail (AGR): ask our sales team for detailed information!

Q. What is an advance protection system?

A. An advance protection system called AGR in our documentation provides a collective protection at next level already before the user or erector is accessing to that level. The advance protection system is requested by the European norms and mandatory in certain countries.

Q. I want to become a dealer. What shall I do and who shall I contact?

A. You are welcome to submit your candidature to become our dealer. Please contact the sales manager in charge of your territory.

Q. Who do I contact when I want to purchase?

A. For up-to-date product and sales information in your native language contact your local dealer.